Terms & Conditions

Welcome to Luxury Mart BD. By accessing or using our website and services, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before placing an order.

General

  • Luxury Mart BD operates this website to provide online shopping services across Bangladesh.

  • We reserve the right to update, modify, or change these Terms & Conditions at any time without prior notice.

  • Continued use of the website constitutes acceptance of any changes.

Product Information

  • We strive to display accurate product descriptions, images, and prices.

  • However, minor variations in color, packaging, or design may occur due to photography or manufacturer changes.

  • Luxury Mart BD reserves the right to correct any errors or inaccuracies at any time.

Pricing & Payment

  • All prices are listed in Bangladeshi Taka (BDT).

  • Prices are subject to change without prior notice.

  • We offer Cash on Delivery (COD) and other available online payment methods.

  • Orders will be processed only after payment confirmation (where applicable).

Order Confirmation & Cancellation

  • Once an order is placed, you will receive an order confirmation.

  • Luxury Mart BD reserves the right to cancel any order due to product unavailability, pricing errors, or suspicious activity.

  • Customers may request order cancellation before dispatch by contacting customer support.

Delivery

  • Delivery charges and timelines are mentioned in our Delivery Policy.

  • Delivery times may vary due to courier delays, weather conditions, or unforeseen circumstances.

  • Customers must ensure correct delivery details at the time of ordering.

Returns & Refunds

  • Returns and refunds are subject to our Return & Refund Policy (if applicable).

  • Products must be unused, undamaged, and in original packaging to qualify for returns.

  • Certain items may not be eligible for return due to hygiene or safety reasons.

User Responsibilities

  • Customers are responsible for providing accurate personal and delivery information.

  • Any misuse of the website, including fraudulent activity or false orders, is strictly prohibited.

Intellectual Property

  • All content on this website, including logos, images, text, and designs, is the property of Luxury Mart BD.

  • Unauthorized use, copying, or reproduction of any content is prohibited.

Limitation of Liability

  • Luxury Mart BD shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

  • Our liability, if any, is limited to the value of the purchased product.

Governing Law

  • These Terms & Conditions shall be governed by and interpreted in accordance with the laws of Bangladesh.

Contact Us

For any questions regarding these Terms & Conditions, please contact our customer support team.